FAQ

 

1. What products do you offer?

We offer a high-quality cosmetics and skincare products designed to enhance your beauty and self-care routine.

2. How can I place an order?

You can place an order directly through our website. Simply browse our products, add items to your cart, and proceed to checkout.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and Cash On Delivery COD, and  online payment options.

4. How long does shipping take?

  • Standard Shipping: 5-7 business days.

5. How can I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this number to track your package.

6. What is your return and refund policy?

We accept returns within 3 days of delivery if the product is unused, unopened, and in its original packaging. Refunds are processed within 5-7 business days after we receive and inspect the item. Please refer to our Return & Refund Policy for full details.

7. Can I cancel or modify my order after placing it?

Orders can only be modified or canceled within 24 hours of placement. Contact our support team as soon as possible for assistance.

8. How can I contact customer support?

You can reach us via email at [tayyabicosmetics@gmail.com] or through our website’s contact form.

9. Do you offer discounts or promotions?

Yes, we frequently offer special discounts and promotions. Subscribe to our newsletter and follow us on social media to stay updated on the latest deals.

10. Are your products suitable for sensitive skin?

Yes our products are formulated to be gentle and suitable for sensitive skin. Please check the product descriptions and ingredient lists for specific details.

11. How do I know which product is right for my skin type?

We provide detailed product descriptions to help you choose the best fit for your skin type. If you're unsure, feel free to reach out to our customer support for personalized recommendations.

For more information, visit our website or reach out to us directly. Thank you for shopping with Tayyabi Cosmetics!